Privacy Policy

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Privacy Policy

Last updated: [Insert Date]

Welcome to Diamond White Cleaning Solutions. We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


Who We Are

Diamond White Cleaning Solutions
Based in Harlow, Essex, United Kingdom
Email: info@diamondwhitecs.com
Phone: 020 3633 6996
Website: www.diamondwhitecs.com

We are the data controller responsible for your personal data.


What Information We Collect

We may collect and process the following types of personal data:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information

  • Details about your property or cleaning requirements

  • Communications with us (emails, contact form submissions, calls)


How We Collect Your Data

We collect data when you:

  • Visit our website

  • Fill out a contact form

  • Request a quote

  • Book our cleaning services

  • Communicate with us via email or phone

  • Engage with us on social media


How We Use Your Data

We use your personal data to:

  • Provide and manage our cleaning services

  • Respond to your enquiries and requests

  • Send invoices and manage payments

  • Notify you about changes to our services or policies

  • Improve our website and services

  • Comply with legal and regulatory obligations


Lawful Basis for Processing

We process your personal data based on the following lawful grounds:

  • Consent – where you have given us permission

  • Contract – to fulfil a contract or take steps before entering one

  • Legal obligation – to comply with the law

  • Legitimate interests – for running our business effectively


Sharing Your Information

We do not sell or rent your data. We may share your information with trusted third parties where necessary, such as:

  • Payment processors

  • IT and website support services

  • Legal or regulatory authorities, where required

All third parties must respect the security of your data and treat it in accordance with the law.


Data Security

We implement appropriate security measures to protect your personal data from loss, misuse, or unauthorised access.


Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including for legal or accounting purposes.


Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion of your data

  • Object to or restrict processing

  • Data portability

  • Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us at info@diamondwhitecs.com.


Cookies

Our website may use cookies to enhance user experience. You can control or disable cookies through your browser settings.

For more details, please refer to our [Cookie Policy] (if applicable).


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.


Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact:

Diamond White Cleaning Solutions
Harlow, Essex, United Kingdom
Email: info@diamondwhitecs.com
Phone: 020 3633 6996
Website: www.diamondwhitecs.com